"Development and integration of internal communications toolkit for use across EA national offices, to help staff raise awareness of waste crime externally using consistent messaged and information."
Following from work we had done with WRAP, the Environment Agency approached us about providing interim management support for their work on tackling Illegal Waste Sites, as part of DEFRA’s National Enforcement Programme.
We worked with them to develop and implement an integrated internal communications programme for employees dealing with illegal waste sites. This included the development and management of an internal communications toolkit and provision of communications advice to policy clients and senior management to support business objective.
In addition, we worked with the EA to organise and co-ordinate ‘Operation Cyclone alongside, Crimestoppers HM Revenue and Customs, Vehicle and Operator Services Agency and British Transport Police.
The work contributed to the Environment Agency’s waste crime report – LINK
Stefan has successfully completed Google's, Online Marketing Fundamentals Qualification with the aim of getting up to speed with online marketing.
We are currently helping the London Borough of Enfield reduce the contamination they are getting in their recycling bins.
One of the services we provide is a review of recycling and waste pages on local authority websites. The aim of which is to review their functionality, content and appearance.
We regularly have to help clients communicate day changes to householders when they make improvements and revisions to collections services.
Linx2Schools was established as an LAA funded project by Walsall Council. It provides a link between schoolteachers and the services that are available to enrich their syllabus and the children’s educational experience
All the material had to be produced bilingually, using the latest Good to Know Recycle Now Styles – a first to be produced in both Welsh and English.
Always interesting to see how well the sales candidates do in their role-plays for customer care which can be quite rigorous. Many other industries could see how it is done properly.
We have been developing a communications strategy for Manchester City Council to increase their recycling rate from: kerbside properties, back-to-back terraced houses and flats.
OK, there are hundreds of tips towards creating a successful recycling campaign that we can give but here are just a few that we think are really important.