Collection Day change Birmingham City Council


We regularly have to help clients communicate day changes to householders when they make improvements and revisions to collections services. Usually this is brought about by a change to ‘area based collections’ meaning that virtually all households would have their collection day changed.  

This needs careful consideration, as there might be a number of operational variables that can make a difference how it is approached. For example in Birmingham most of the day change information was delivered with new wheeled bins but some were delivered by post to those properties where they were not getting wheeled bins and would remain on sack collections. Some circumstances demand a change of day prior to the change of service being introduced; it gets people used to the new day before changes are introduced. 

Why not have a look at our local authority cases study or give us a call if you have a day change or improvement to services planned.