Always interesting to see how well the sales candidates do in their role-plays for customer care which can be quite rigorous. Many other industries could see how it is done properly.
We have been developing a communications strategy for Manchester City Council to increase their recycling rate from: kerbside properties, back-to-back terraced houses and flats.
OK, there are hundreds of tips towards creating a successful recycling campaign that we can give but here are just a few that we think are really important.
